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Tag: Jana Macon


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Technology: Make the switch

December 22, 2015Jana Macon

A. Regulatory issues, reduced reimbursements and competitive pressures are necessitating that HME providers use advanced technology solutions with robust business automation capabilities to reduce the time, money and labor associated with running their business. Historically, many HME providers have used technology solutions to only solve basic claims billing and reimbursement initiatives, and they have typically relied on manual processes to connect with industry partners. Today, providers need...

automation, Brightree, Jana Macon


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Technology: Measure it, manage it

November 25, 2015Jana Macon

A. Typically when we receive questions about tracking metrics, they are from providers searching for ways to improve their business, but unable to determine which areas to focus on. It is increasingly imperative that organizations manage every area of their business through metrics, with a keen eye on constantly improving processes and streamlining or eliminating repetitive tasks and activities. We always recommend that providers start with measuring and monitoring business metrics like days...

Brightree, Jana Macon, metrics


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Technology: Connect and exchange data

October 22, 2015Jana Macon

A. Interoperability is the ability to share healthcare data across the care continuum. It is a key emerging trend in the HME industry, and is becoming equally important to all healthcare-related organizations. Interoperability enables these organizations to seamlessly communicate and share information to become more efficient, improve patient outcomes, and eliminate unnecessary costs.We are beginning to see an increasing number of referrals move through a number of electronic referral management...

Brightree Services, Interoperability, Jana Macon


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Technology: Platform is everything

September 25, 2015Jana Macon

A. Technology platforms typically fall into two distinct models: older on-premise client-server deployments and modern cloud-based, software-as-a-service (SaaS) offerings. On-premise client-server platforms are managed and maintained internally by the provider. Although they offer the provider some control over the systems, these platforms come at a hefty price for staff, support and maintenance. On the other hand, a cloud-based platform, in which software and servers are hosted and maintained by...

Brightree, Jana Macon, technology platforms


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