Tag: Prochant
Ronda Buhrmester on measurable value, transparency & modern RCM
April 3, 2026Liz Beaulieu, Editor
CHARLOTTE, N.C. - As home medical equipment (HME) providers grapple with staffing shortages and intensifying scrutiny, Prochant is elevating client experience on a leadership level.
The revenue cycle management (RCM) company recently named industry veteran Ronda Buhrmester as vice president of client experience, a newly created role focused on strengthening collaboration with providers and ensuring they see measurable results from outsourcing intake, billing and collections.
Buhrmester brings...
In brief: Lofta’s partnership, AdaptHealth’s upgrade, Ronda Buhrmester’s move
January 30, 2026HME News Staff
SAN DIEGO – Lofta, a provider of direct-to-consumer sleep apnea care, has partnered with Accomplish Health, a virtual obesity and metabolic health platform, to address the comorbidities between sleep apnea and obesity.
By addressing obesity alongside sleep apnea, the companies aim to improve patient outcomes, enhance adherence to therapy and support sustainable, long-term health improvements.
"Sleep apnea and obesity are deeply interconnected, yet they are too...
Ronda Buhrmester moves to Prochant
January 28, 2026HME News Staff
CHARLOTTE, N.C. – Prochant has named Ronda Buhrmester as vice president of client experience to lead the company’s client experience strategy. She will ensure clients benefit from deeper collaboration, proactive support and outcomes-driven engagement across every stage of the partnership, the company says. "Ronda is one of the preeminent voices in home-based care revenue cycle management and operations,...
Prochant embeds AI into RCM services
November 3, 2025HME News Staff
CHARLOTTE, N.C. - Prochant has launched a new set of artificial intelligence (AI) capabilities that it says brings automation and intelligence to intake, billing and collection. The capabilities are embedded in Prochant Pulse and delivered as part of Prochant’s revenue cycle management (RCM) services. "Prochant PulseIQ is an extension of our people - not a replacement for them," said Joey Graham, CEO of Prochant. "We don't sell software; we deliver outcomes. By embedding...
In brief: O&P finalists, KabaFusion deal, Apple update
August 20, 2025HME News Staff
WATERLOO, Iowa – The Orthotic and Prosthetic Group of America (OPGA) has announced the finalists for the 2025 O&P Woman of the Year Award. They are:
Fanny Schultea, MS, MSEd, CPO, LP, FAAOP(D), executive director, The Orthotics and Prosthetics Foundation for Education and Research;
Lesleigh Sisson, CFO, CFm, vice president & general manager, O&P Insight;
Arlene Gillis, founder and president, International Institute of Orthotics and Prosthetics;...
From fax machines to machine learning: The fight for efficiency
April 4, 2025Tracy Orzel
Modernization and efficiency: Providers are adopting next-generation solutions for scalability, automation and efficiency to overcome challenges like tighter reimbursements and labor shortages.
Proactive RCM: Companies are focusing on front-end optimization to reduce denials and maximize clean claims, using tools like QuickSight for real-time analytics and reporting.
AI and data security: AI-powered solutions are transforming manual processes, while robust...
Product launches: Prochant, Pride Mobility Products
November 26, 2024HME News Staff
Charlotte-based Prochant has expanded its revenue cycle management solutions by introducing full-service patient and referral calling. The new offering, called Engagement Servies, enhances intake, billing and collections to deliver a holistic RCM solution, the company says. "Managing patient and referral communications can be time-consuming and operationally challenging for providers,” said Joey Graham, CEO of Prochant. “The hard fact is that most providers simply can't afford...
Prochant readies to scale
September 27, 2024Liz Beaulieu, Editor
CHARLOTTE, N.C. – Prochant is entering a new phase with a new CEO.
Prochant has tapped Joey Graham, who has been with the company since 2015, most recently as chief revenue officer, to lead the company. Mathew Mammen, owner and CEO, has transitioned to the role of executive chairman.
“We’ve made it through the startup phase and the growth phase, and now we’ve arrived at the scale phase,” Graham said. “We have to leverage repeatable models, and...
Graham takes CEO role at Prochant, while Mammen transitions to executive chairman
September 26, 2024HME News Staff
CHARLOTTE, N.C. – Prochant has promoted Joey Graham to CEO effective immediately. Over his decade-long tenure with Prochant, most recently as chief revenue officer, Graham has been instrumental in driving the company's impressive growth, expanding its workforce from 200 employees to a global operation of nearly 3,000, the company says. He replaces Mathew Mammen, who will transition to the role of executive chairman. "I am honored and humbled to take on this new role at Prochant,"...
‘AI is happening’ Are you ready?
August 14, 2024Liz Beaulieu, Editor
YARMOUTH, Maine – The HME industry, with its complex web of rules and systems, is “ripe” for improvement using artificial intelligence, says Joey Graham, Prochant’s chief revenue officer.
Graham, a recent guest on the HME News in 10 podcast, says AI can help to address the inefficiencies and errors that result from this challenging operating environment and that have a serious financial impact on HME companies.
“(AI) is real,” he said. “It’s...