Prochant embeds AI into RCM services
By HME News Staff
Updated 10:09 AM CST, Mon November 3, 2025
CHARLOTTE, N.C. - Prochant has launched a new set of artificial intelligence (AI) capabilities that it says brings automation and intelligence to intake, billing and collection. The capabilities are embedded in Prochant Pulse and delivered as part of Prochant’s revenue cycle management (RCM) services. "Prochant PulseIQ is an extension of our people - not a replacement for them," said Joey Graham, CEO of Prochant. "We don't sell software; we deliver outcomes. By embedding AI directly into our RCM services, we give our teams, and our clients, the intelligence to resolve issues proactively and perform at a higher level." The company says Prochant PulseIQ:
- Intake: Accelerates the intake and onboarding process by automatically extracting and validating data from clinical and insurance documents while integrating seamlessly with electronic health records (EHRs).
- Billing: Provides advanced logic to review 100% of claims automatically, identifying potential errors or missing information before submission.
- Collection: Empowers teams to optimize collections by prioritizing denials based on payment probability and guides workflows based on denial type and payer.
Prochant says Prochant PulseIQ’s AI-enhanced workflows and analytics have helped clients achieve up to a 56% improvement in denial rates, a 25% improvement in days sales outstanding (DSO) and a 17% improvement in payment rates over a six-month period. Prochant PulseIQ is included with Prochant services and is not sold as standalone software.
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