Tag: Strategic Office Support (SOS)
Smarter CRT meets stubborn payment realities
February 17, 2026Tracy Orzel
Complex rehab technology (CRT) is moving faster than the systems that are supposed to pay for it. AI-enabled operations, smarter power wheelchairs and more adaptive controls are setting a new baseline for what’s possible, while Medicare Advantage plans, Medicaid funding shifts and repair policies still operate on older assumptions, industry experts say.
“CRT and DME providers continue to struggle with Medicare Advantage plans across...
Outsourcing goes from cost cut to core strategy
November 19, 2025Tracy Orzel
Key highlights:
Outsourcing becomes strategic: Providers increasingly view outsourcing as essential for sustainability amid staffing shortages, payer audits and rising operational complexity.
Labor and expertise challenges: High turnover, costly onboarding and specialized billing requirements push providers toward partners with deep industry knowledge and process expertise.
Tech-plus-people approach: Successful outsourcing blends...
In brief: Non-invasive ventilation NCD, new AASM president, Medtrade call for speakers
June 11, 2025HME News Staff
WASHINGTON – CMS has released a final national coverage determination (NCD) for non-invasive positive pressure ventilation (NIPPV) in the home for the treatment of chronic respiratory failure consequent to COPD.
The final NCD:
Provides coverage of respiratory assist devices (RADs) for the treatment of chronic respiratory failure that often accompanies COPD; and
For the first time, establishes coverage for home mechanical ventilation for patients with...
SOS promotes Newby to president
June 10, 2025HME News Staff
HOUSTON – Strategic Office Support (SOS), a provider of end-to-end DME staffing and RCM solutions, has promoted Sarah Newby to president. Formerly the company’s sales and marketing director, Newby has been a driving force behind SOS’s growth and brand leadership, the company says. As president, she will lead strategic initiatives across departments, guide the teams responsible for service delivery and continue to drive SOS’s market expansion. “Sarah’s leadership...