Amazon One Medical, Cleveland Clinic open brick-and-mortar location

AVON, Ohio – Amazon One Medical and Cleveland Clinic are expanding access to primary care in Northeast Ohio with the opening of Amazon One Medical’s first of two planned offices in the region. 

This first office in Avon, Ohio, will be followed with a second office in Shaker Heights, Ohio, by January 2026. 

“Primary care helps patients lead healthier lives,” said Pooja Kamath, MD, medical director of Cleveland Offices, One Medical. “We can prevent many health problems before they ever occur. We’re excited to bring our services to our Northeast Ohio community.” 

The new One Medical primary care office will provide Northeast Ohio residents with comprehensive health care services, including preventive screenings that can detect health issues early, management of chronic conditions like diabetes and hypertension, and accessible care for immediate concerns like cold and flu. 

Combining an innovative care model with a high-quality network 

The collaboration between One Medical, a national in-person and virtual primary care organization, and Cleveland Clinic, a 6,690-bed health system that includes 23 hospitals and 276 outpatient facilities, will enable patients to have increased access to seamless coordinated care through One Medical's innovative care model and Cleveland Clinic's high-quality network, they say.  

"Access to quality health care is important for maintaining good health, as well as preventing and managing disease," said James Gutierrez, M.D., chief of Cleveland Clinic’s Primary Care Institute. "We are proud to collaborate with Amazon One Medical to expand access to essential health services across Northeast Ohio. This new location in Avon strengthens the primary care options available to our communities while complementing Cleveland Clinic’s specialty care expertise and its existing primary care practices.” 

About One Medical 

While not required for scheduled in-person or remote appointments, One Medical memberships can be added as a Prime benefit for Amazon Prime members at health.amazon.com/prime for $9/month or $99/year, or purchased at OneMedical.com. Membership covers access to One Medical’s 24/7 on-demand virtual care services, including video chats with licensed providers within minutes, that lets members get fast care for common concerns such as allergies, skin issues, urinary tract infections and more. One Medical accepts many major insurance plans for in-person care or pre-scheduled remote visits. 

One Medical also works with more than 10,000 employers across all sizes and industries throughout the U.S. who sponsor membership fees as a benefit for their employees and their dependents. 

In addition to the new Cleveland-area office, One Medical has offices in more than 20 U.S. regions.