CAIRE opens new service HQ
By HME News Staff
Updated 9:29 AM CDT, Wed October 25, 2023
BALL GROUND, Ga. — CAIRE Inc. has opened a new global service headquarters in Canton, Ga., near its primary manufacturing hub north of Atlanta. The 29,500-square-foot Canton facility will provide rapid servicing of equipment, as well as fulfillment of specialty service parts and accessories for CAIRE respiratory and specific AirSep brand commercial products. “As we navigated the challenges of the pandemic, we discovered there was an opportunity to improve the efficiency of our service and support infrastructure,” said Barry Hassett, chief commercial officer. “By separating our after-market support from our manufacturing facility, we have the ability to improve the quality and efficiency of after-market service, and at the same time we can leverage the national footprint and expertise of our Authorized Service Network to serve our customers closer to home which is a win-win for everyone.” The site, combined with the recent expansion of CAIRE’s Authorized Service Network to 23 locations nationwide, is expected to streamline how customers receive critical support to equip their technical service teams with the products they need and maintain equipment fleets more efficiently. CAIRE’s Authorized Service Network, focused on in-warranty product repairs, includes Altra Services Professionals, Oxygen Sales & Service, Inc., Quality Biomedical and Repair Authority.
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