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Tag: Repair


Philips recall: Senator pushes for answers

August 30, 2021HME News Staff

WASHINGTON – Sen. Richard Blumenthal, D-Conn., sent a three-page letter to Vitor Rocha, the CEO of Philips North America, on Aug. 24, asking him to answer seven questions, including, when does Philips expect to have repaired or replaced all impacted devices?  Blumenthal writes that he has heard from constituents with concerns about the lack of information surrounding a recall of certain Philips CPAP devices and ventilators announced in June.  “The current situation is...

CPAP Devices, DreamStation, Philips Recall, Repair, Replace

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Stakeholders: Recall alert is misleading

August 26, 2021HME News Staff

WASHINGTON – Industry stakeholders are pushing back on a CMS alert that, they say, makes it seem like patients can get CPAP devices and ventilators affected by a recent Philips recall replaced or repaired right away.  The alert states: “If you would like to replace or repair your equipment, the supplier you bought the equipment from is responsible for replacing or repairing rental equipment at no cost to you when the equipment is less than five years old. If the equipment is more...

CPAP Device, Philips Recall, Repair, Replacement, ventilators

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Quality Medical Group, at your service

October 7, 2019Liz Beaulieu, Editor

SOMERSET, N.J. - Quality Medical Group, in its 20th year of business, wants to expand its business nationally with support from a new 25,000-square-foot home base here.The company, which services complex respiratory equipment like ventilators for a range of providers, including HME providers, also has support offices in Pennsylvania, Maryland and Delaware, and employs about 60 people.“We'd like to reach our depot business—when equipment comes in to our shop to be repaired/troubleshot—across...

Quality Medical Group, Repair, respiratory, service, Vents

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Quality Biomedical takes on investor to build nationwide presence and expand beyond HME

September 10, 2019HME News Staff

BOULDER, Colo. - Quality Biomedical has completed an outside investment by Aeonic Partners, a New York-based private equity firm. It's the first institutional investor for Quality Biomedical, which provides integrated logistics, warehousing, service/repair, documentation management and other related services, all underpinned by its Q-Connect technology platform. Quality Biomedical will use the investment for “Phase 2 of its growth strategy,” which includes opening new service centers...

Logistics, Quality Biomedical, Repair, service, warehousing

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Quality Biomedical does brisk business in Boulder

July 9, 2019HME News Staff

BOULDER, Colo. - Quality Biomedical has doubled the size of its service center here. The center, which specializes in repairing respiratory equipment, including vents, POCs and apnea monitors, has received business orders from Colorado, Wyoming, Nebraska, Nevada and California. “We knew this was an underserved area of the country when we opened our service center in Boulder last year,” said Jim Worrell, chief commercial officer, “but we did not expect to grow this fast.” In...

Quality Biomedical, Repair, respiratory, service

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Collaboration results in DMERT certification

May 22, 2018HME News Staff

WATERLOO, Iowa - The Durable Medical Equipment Repair and Training (DMERT) Group has been launched as a new certification body for the DME and complex rehab technology industry. The DMERT Group is a nonprofit organization meant to establish training guidelines and provide proper certification for repair technicians. U.S. Rehab, VGM Education and FIOS Repair Training collaborated to develop online tech training courses that are DMERT Group certified. The courses are designed to help prepare techs...

Certification, Repair, training, U.S. Rehab, VGM

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Caire signs on new service center

September 27, 2017HME News Staff

BALL GROUND, Ga. - Caire, the manufacturer of the AirSep, Caire and SeQual brands of wearable, portable and stationary oxygen concentrators, has appointed Altra Service Professionals as the authorized service center for its customers in New Jersey and New England. Altra Service Professionals will perform both warranty and non-warranty service for Caire products from its facility in Berlin, Conn. “Altra has been performing non-warranty repairs of our products for many years and were a natural...

Caire, Oxygen Concentrator, Repair, service

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Quality Medical takes total control

October 5, 2016HME News Staff

LARGO, Fla. - Quality Medical has rolled out a suite of programs called “Total Equipment Control (TEC)” that allows HME providers to outsource supply chain, warehousing, transportation, financing, engineering, and repair and service. The central element to TEC is a cloud-based inventory management application solution that's integrated with warehousing, transportation and third-party preventative maintenance and repair services. “Quality Medical's new high-value asset management...

Outsourcing, Quality Medical, Repair, service

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