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Tag: service


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Quality Biomedical opens in Indiana

April 10, 2020HME News Staff

BOULDER, Colo. - Quality Biomedical has opened its 7th respiratory equipment service center in Fort Wayne, Ind. The new center will allow the company to serve a growing customer based in the Midwest, reaching the Chicago area to the West and into Ohio and Michigan to the East. “This is another step in our company's goal to be the first respiratory equipment service-management company with a national footprint,” said PK Bala, CEO. “This is a tremendous value-add for our OEM and HME...

management, Quality Biomedical, respiratory, service


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Quality Medical Group, at your service

October 7, 2019Liz Beaulieu, Editor

SOMERSET, N.J. - Quality Medical Group, in its 20th year of business, wants to expand its business nationally with support from a new 25,000-square-foot home base here.The company, which services complex respiratory equipment like ventilators for a range of providers, including HME providers, also has support offices in Pennsylvania, Maryland and Delaware, and employs about 60 people.“We'd like to reach our depot business—when equipment comes in to our shop to be repaired/troubleshot—across...

Quality Medical Group, repair, respiratory, service, vents


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Quality Biomedical takes on investor to build nationwide presence and expand beyond HME

September 10, 2019HME News Staff

BOULDER, Colo. - Quality Biomedical has completed an outside investment by Aeonic Partners, a New York-based private equity firm. It's the first institutional investor for Quality Biomedical, which provides integrated logistics, warehousing, service/repair, documentation management and other related services, all underpinned by its Q-Connect technology platform. Quality Biomedical will use the investment for “Phase 2 of its growth strategy,” which includes opening new service centers...

logistics, Quality Biomedical, repair, service, warehousing


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Quality Biomedical tapped by GCE for service

August 20, 2019HME News Staff

BOULDER, Colo. - Quality Biomedical has been appointed a national service provider by GCE Group. Quality Biomedical will provide both warranty and out-of-warranty service and repair for GCE's Zen-O and Zen-O Lite range of portable oxygen concentrators starting Aug. 23. Jim Clement, GCE's general manager of operations in the U.S., said a big factor in the company's decision was Quality Biomedical's national presence in five major markets, with plans to expand to 12 over the next 18 months. “This...

GCE Group, POC, Quality Biomedical, repairs, service


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Quality Biomedical does brisk business in Boulder

July 9, 2019HME News Staff

BOULDER, Colo. - Quality Biomedical has doubled the size of its service center here. The center, which specializes in repairing respiratory equipment, including vents, POCs and apnea monitors, has received business orders from Colorado, Wyoming, Nebraska, Nevada and California. “We knew this was an underserved area of the country when we opened our service center in Boulder last year,” said Jim Worrell, chief commercial officer, “but we did not expect to grow this fast.” In...

Quality Biomedical, repair, respiratory, service


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Quality Biomedical, Brightree integrate service

January 22, 2019HME News Staff

BOULDER, Colo. - Quality Biomedical has integrated with Brightree to streamline workflows for HME companies managing the service and deployment of biomedical equipment. HME companies that manage large equipment fleets can now self-generate RMAs, arrange for pick-ups of defective equipment, view the status of equipment undergoing service, approve all service estimates and retrieve service records instantly. “This integration is a key aspect of our strategy to build a nationwide service network...

Brightree, integration, Quality Biomedical, service


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Caire signs on new service center

September 27, 2017HME News Staff

BALL GROUND, Ga. - Caire, the manufacturer of the AirSep, Caire and SeQual brands of wearable, portable and stationary oxygen concentrators, has appointed Altra Service Professionals as the authorized service center for its customers in New Jersey and New England. Altra Service Professionals will perform both warranty and non-warranty service for Caire products from its facility in Berlin, Conn. “Altra has been performing non-warranty repairs of our products for many years and were a natural...

Caire, oxygen concentrator, repair, service


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Quality Medical takes total control

October 5, 2016HME News Staff

LARGO, Fla. - Quality Medical has rolled out a suite of programs called “Total Equipment Control (TEC)” that allows HME providers to outsource supply chain, warehousing, transportation, financing, engineering, and repair and service. The central element to TEC is a cloud-based inventory management application solution that's integrated with warehousing, transportation and third-party preventative maintenance and repair services. “Quality Medical's new high-value asset management...

outsourcing, Quality Medical, repair, service


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Caire opens service center

August 2, 2016HME News Staff

BALL GROUND, Ga. - Caire, a Chart Industries Company, has opened a new service center in Corpus Christi, Texas. The 5,000-square-foot center, which will operate through a partnership with ReOx Medical Services, a well-known resource for respiratory equipment repair, will employ 10. “This new Caire-Authorized Service Center answers a critical need for our providers in Texas,” said Lanier Hogan, Caire technical service manager. “By partnering with ReOx, we ensure a smooth and quality...

Caire, oxygen concentrator, service


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NSM targets service, supply chain improvements

March 10, 2015HME News Staff

NASHVILLE, Tenn. - National Seating & Mobility has added director-level positions in service delivery and supply chain to support unprecedented growth in 2014, the company announced March 9. Darrell Chiasson will serve as director of service delivery, and Chris Paz will serve as director of supply chain management. Chiasson will focus on building a best-in-class service organization that improves the client service experience while minimizing downtime and repairs. “With so many local new NSM...

National Seating & Mobility, service, supply chain


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