Conduit Health hits $22M in total finding to expand AI-driven DME access

NEW YORK – Conduit Health, a consumer-oriented provider of insurance-covered medical supplies and services for Medicare and Medicaid patients, has announced a $17 million Series A to expand its vertically-integrated model that it says brings clinical care, insurance authorization and medical supply fulfillment together under one coordinated structure.

In just 16 months since its public launch, Conduit has delivered supplies to more than 50,000 patients, while increasing its product catalog four times over and widening its payer network to include more than 100 health plans and nearly 90 million covered lives.

"By unifying all of the clinical, administrative, and fulfillment work around an intelligent operating layer, we offer a care model that actually works for patients,” said Natan Wise, co-founder and CEO of Conduit Health. “Until now, the red tape in DME procurement – particularly in Medicare and Medicaid – has profoundly hindered access to these essentials. We built Conduit so the most vulnerable members of our communities can stay healthy and independent at home. The status quo simply doesn't work for them, and as a company that isn't something we are willing to accept."

The round was led by Drive Capital, with participation from prior lead investors XYZ Ventures, Twelve Below, Eniac Ventures, and others, bringing the company’s total funding to $22 million.

Central to Conduit’s model is CareOS (Conduit Authorization and Reimbursement Engine), an agentic AI platform that interprets and acts on complex Medicare, Medicaid and managed care rules in real time. The company says the platform predicts approval likelihood before claims are filed and orchestrates agents that manage documentation and routing across payer environments, enabling Conduit to take on denial risk and standardize workflows at scale. CareOS codifies and automates hundreds of thousands of payer-specific rules across states, products, and managed care plans, informed by more than 50,000 patient cases to date.

“Conduit Health started with durable medical equipment because it’s historically been one of the most challenging and exhausting benefits for patients to access,” said Rocky Seftel, co-founder of Conduit Health. “Our mission is to make it easier for patients to access what they’re already entitled to, and our foundation was designed to ultimately expand into a broader range of insurance-covered services. We are building toward our vision of every eligible American having easy access to covered benefits beyond DME, like transportation to medical appointments, medically-tailored meals, and home modifications.”