Stance Health engages MediStreams to automate revenue processes

TUSTIN, Calif. – Stance Health Solutions, a provider of home medical equipment (HME) and respiratory services in California, has selected MediStreams to automate its explanation of benefits (EOB) conversion processes, accelerating cash posting and reducing manual workload for the revenue cycle team across its growing operations. Formed from the merger of SG Homecare and Western Drug Medical Supply, Stance Health Solutions says it is building a scalable foundation to support its rapid growth strategy, which includes adding new payers and expanding across and beyond California. With an influx of paper-based payments and persistent EOB conversion challenges, the organization turned to MediStreams to automate and streamline the process. “As an HME provider, our revenue cycle is growing more complex every day – rental products, renewals and ongoing payer compliance all generate a significant volume of correspondence and manual posting work,” said Nils Windler, CFO of Stance Health Solutions. “We needed a partner with deep expertise in health care payments, and that’s what we found with MediStreams. Now, we can post payments faster, reduce global labor costs and lay the groundwork for scalable growth. Their payer-level configurability is a real differentiator in this industry.” Stance Health Solutions is also leveraging MediStreams’ EOB conversion platform to address payers that are unable to generate 835 electronic remittance files. The platform transforms scanned paper EOBs into fully automated, ANSI-compliant 835 files, delivering clean, consistent data that integrates directly into Stance Health’s EHR and billing platform, Brightree. This enables faster, more accurate payment posting; reduces exception handling; and simplifies reconciliation, the company says.

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