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UHC, Synapse Health expand DME agreement to Northeast

UHC, Synapse Health expand DME agreement to Northeast

SKOKIE, Ill. – UnitedHealthcare has announced that Synapse Health will manage durable medical equipment (DME) orders for certain UnitedHealthcare Medicare Advantage plans in additional states beginning Sept. 1, 2026. 

For individual HMO & PPO plans, Synapse Health will manage DME for members in Connecticut, District of Columbia, Delaware, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania and Rhode Island.

For chronic special needs plans (C-SNP), Synapse Health will manage DME for members in Delaware, Maine, Massachusetts, New Hampshire, New York, Pennsylvania and Rhode Island.

For dual special needs plans (D-SNP), Synapse Health will manage DME for members in Connecticut, Georgia and Maine.

Most DME providers will need to join the Synapse Health network to continue to provide standard DME for most UnitedHealthcare Medicare Advantage Plan members. Synapse Health will contact them with details about joining their network, or providers can email JoinOurNetwork@synapsehealth.com.

For more information on specific DME product categories affected, go here.

UnitedHealthcare and Synapse Health have announced numerous expansion agreements over the last year, including in December.

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