Tag: Synapse Health
Providers didn’t ask for it, but it’s here
June 22, 2026Liz Beaulieu, Editor
Going into Medtrade in March, I assumed the biggest topics of conversation would be CMS’s next round of competitive bidding and its new moratorium on new supplier numbers.
Those issues were certainly discussed, but by far the most dominant – and most charged – topic on the show floor was the accelerating use of benefits managers and third‑party administrators to manage durable medical equipment products and services.
Just prior to Medtrade, we published a story on BlueCross...
In brief: Latest UHC-Synapse deal, Dexcom stolen sensors, WeOxy debut
May 29, 2026HME News Staff
SKOKIE, Ill. – UnitedHealthcare has announced that Synapse Health will manage durable medical equipment (DME) orders for certain UnitedHealthcare Medicare Advantage plans in additional states beginning Sept. 1, 2026.
For individual HMO & PPO plans, Synapse Health will manage DME for members in Connecticut, District of Columbia, Delaware, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania and Rhode Island.
For chronic special needs plans (C-SNP), Synapse...
UHC, Synapse Health expand DME agreement to Northeast
May 28, 2026HME News Staff
SKOKIE, Ill. – UnitedHealthcare has announced that Synapse Health will manage durable medical equipment (DME) orders for certain UnitedHealthcare Medicare Advantage plans in additional states beginning Sept. 1, 2026.
For individual HMO & PPO plans, Synapse Health will manage DME for members in Connecticut, District of Columbia, Delaware, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania and Rhode Island.
For chronic special needs plans (C-SNP), Synapse...
Payers move deeper into TPA model, according to poll
May 1, 2026Theresa Flaherty
YARMOUTH, Maine – The accelerating shift to third‑party administrators (TPAs) appears to be gaining steam: Ninety‑two percent of respondents to a recent HME Newspoll say payers are already using or transitioning to this model, and most of the rest expect it within a year.
“I think this has the potential to be very disruptive and negative for small DMEs,” wrote one respondent. “The TPAs don’t seem interested in engaging suppliers of our size that have a personal...
‘Less friction, more flow’
April 17, 2026Theresa Flaherty
SKOKIE, Ill. – With its fourth major payer contract with UnitedHealthcare set to launch in April, Synapse Health will be operating in 22 states. The company still considers itself a startup, however, and is constantly learning as it goes, says President Mandira Singh.
“With each launch, we’ve built more predictable processes and tools to support providers,” she said. “I think a lot of this (was a matter of) time, but a lot of it was also learning as we've...
AASM asks UnitedHealthcare to address delays in PAP and respiratory fulfillment
April 13, 2026HME News Staff
DARIEN, Ill. – The American Academy of Sleep Medicine (AASM) recently sent a letter to UnitedHealthcare, raising concerns about the payer’s use of Synapse Health for durable medical equipment (DME) fulfillment for CPAP therapy.
“AASM members report that operational barriers associated with Synapse Health have delayed initiation of medically necessary therapy and created avoidable administrative burden for patients, clinicians, and DME suppliers, particularly related to treatment...
UnitedHealthcare, Synapse Health agreement expands to additional states
December 23, 2025HME News Staff
SKOKIE, Ill. - UnitedHealthcare has announced that Synapse Health will manage durable medical equipment (DME) orders for certain UnitedHealthcare Medicare Advantage plans in additional states beginning April 1, 2026.
For individual HMO and PPO plans, Synapse will manage DME for members in these states: Arkansas, Iowa, Kansas, Minnesota, Missouri, Nebraska, North Dakota, Oklahoma, South Dakota and Wisconsin.
For chronic special needs plans...
In brief: Synapse Health contract, CPI-U update, BOC guidance, Trace Medical investment
December 22, 2025HME News Staff
SKOKIE, Ill. - UnitedHealthcare has announced that Synapse Health will manage durable medical equipment (DME) orders for certain UnitedHealthcare Medicare Advantage plans in additional states beginning April 1, 2026.
For individual HMO and PPO plans, Synapse will manage DME for members in these states: Arkansas, Iowa, Kansas, Minnesota, Missouri, Nebraska, North Dakota, Oklahoma, South Dakota and Wisconsin.
For chronic special...
In brief: New execs at Insulet & Synapse, state of e-prescribing, OPGA & Össur awards
May 2, 2025HME News Staff
ACTON, Mass. – Insulet has appointed Ashley McEvoy as president and CEO effective immediately, replacing Jim Hollingshead, who has agreed to end his employment at the company and resign from its board of directors.
“Insulet continues to successfully deliver on its financial, clinical and operational objectives while advancing its mission to improve the lives of people with diabetes, and we are confident this leadership change will further the company’s success,”...
Synapse Health taps former Integra exec as new CFO
April 30, 2025HME News Staff
SKOKIE, Ill. – Synapse Health has named Jay Shah as CFO. He joins Synapse's expanding executive leadership team, bringing 20 years of deep expertise in finance and the DME ecosystem to the role, most recently at Integra Partners, where he served as CFO. “Jay’s strong business acumen and hands-on experience in the DME industry make him an exciting addition to our growing leadership team,” said Cory Roberts, co-founder and CEO of Synapse Health. “Having someone of...