Tag: co-pays

Money has often been a dirty word in health care, but in an environment where every dollar counts, providers say collecting co-pays and other payments is a must. "We make sure patients understand completely from the day we deliver the equipment that they have some financial responsibility," said Carolyn Sluiter, president of Freeport Home Medical Equipment, in Freeport, Ill. "Otherwise, they become angry and they don't want to pay, or they didn't think they had to." Providers are learning that...