Tag: complex rehab equipment
NSM professionalizes service biz
September 20, 2019Liz Beaulieu, Editor
NASHVILLE, Tenn. - National Seating & Mobility has added a layer of professionalism to its service business with a new “career path and certification program” for its almost 400 technicians.The program is NSM's response to a greater shift toward consumerism in the complex rehab industry, says Bill Mixon, CEO.“We have two primary channels where we interact on a face-to-face basis with our clients: through our ATPs and through our technicians,” he said. “We need to support...
