Tag: Ted Jones

A. Billing tools are available in abundance, but it's imperative to find the solution that meets your internal needs. Only you know your team's capability—daily load capacity, how much training/retraining is necessary and what their internal billing knowledge currently is.The human component of billing accounts for 80% of your revenue cycle capability. The other 20% lies in the tools utilized for claims creation and accounts receivable tracking. These tools can be fully integrated into...

A. Aggressive accounts receivable management is serious business and keeping your A/R clean requires setting a very high but attainable bar. Start with a standard of achieving less than 60-days collection, forcing your team to look at internal processes causing claims to exceed that. On average, clean claims are paid within the initial 30 days after the billed date; and secondary claims are paid within 30 to 60 days.Achieving this standard requires establishing internal processes that support the...

A. The verb “make” implies constructing something by combining substances; and, that is exactly how to make a “good biller.” Good billers are observant, detail-oriented, able to communicate complex thoughts and ideas well, find solutions to complex problems and, most importantly, are studious. In the world of billing there are many details that need attention: contract terms, fee schedule variables, modifier usage, payer specific billing requirements and much more. The...