Best Buy Health, Mass General Brigham partner on home care model

MINNEAPOLIS & BOSTON – Best Buy Health and Mass General Brigham are collaborating to support a new model of healthcare delivery that serves patients at home. This technology-enabled clinical delivery model will expand access to Massachusetts residents choosing to receive acute-level hospital care in the comfort of their home. This collaboration will also help address one of the biggest challenges the healthcare industry faces today — workforce shortages. “More people than ever before are comfortable with the idea of receiving care in their homes, but we know that bringing care across that threshold isn’t as easy as it sounds,” says Deborah Di Sanzo, president of Best Buy Health. “Together, Best Buy Health and Mass General Brigham will create long lasting solutions that will support the rapid growth of the care at home market and all of those who play key roles in delivering quality care in the home to patients who need and deserve it.” Together, Best Buy Health and Mass General Brigham will develop customized systems and capabilities to enhance the experience for patients receiving Home Hospital care as well as for the multi-dimensional care team that provides it. In addition to developing new solutions, Mass General Brigham will leverage Best Buy Health’s existing technology and support services, including: 

• Current Health, the company’s care at home platform, which connects patients to nurses, paramedics, advanced practitioners and physicians 
• Services that enable better coordination of how home-based care is delivered and logistics management to support the patient’s broad care team 
• Lively Mobile Plus, their personal emergency response system (PERS) device which can detect falls and enable patients to contact an Urgent Response Agent.