NSM launches consumer council
By HME News Staff
Updated 7:52 AM CDT, Wed August 17, 2022
NASHVILLE, Tenn. – National Seating & Mobility has formed the NSM Consumer Insights Council to provide valuable insight about the trends, priorities and drivers affecting the complex rehab technology client experience. “Client experience is the heart of our business. Delivering a best-in-class client experience is as important as delivering a safe and quality mobility product or solution,” said Bill Mixon, CEO. “The mobility journey is not only unique to each person we serve, but it is also always evolving. The input from this council helps us to adapt to meet the needs and expectations of our clients.” The council is comprised of NSM clients and caregivers with personal experience in navigating the CRT industry, unique knowledge and a passion for the future of mobility solutions. Council members agree to participate in quarterly virtual meetings focused on roundtable discussions on prioritized topics.
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