Numotion fast tracks ALS patients
R0CKY HILL, Conn. – Few things happen quickly in the HME industry, but Numotion’s ALS Fast Track Program is the exception to the rule.
For customers with ALS who qualify, the Rocky Hill, Conn.-based provider will work with key manufacturing partners to move their wheelchairs to the front of the line, allowing delivery within 18 to 21 days of evaluation, instead of the industry average of about 90 days.
How is this possible?
Orders for ALS customers are generally placed at clinics associated with the ALS Association and Muscular Dystrophy Association by physicians, PTs and OTs on staff who are familiar with Medicare’s documentation requirements, says John Pryles, senior vice president of sales at Numotion.
“It’s easier for us to get the right paperwork, the first time,” he said.
Numotion started the program at the behest of ATPs and referral sources asking for expedited delivery.
“People were getting loaner chairs that were close, but no cigar,” explained Pryles. “They weren’t what they needed size-wise or for their houses.”
CMS’s recent decision to apply competitive bid pricing to complex rehab wheelchair accessories could threaten the program’s sustainability, however. The change, scheduled to go into effect Jan. 1, could result in payment cuts ranging from 20% to 50% for complex rehab wheelchair accessories, stakeholders say.
“Assuming things stay the way they are, we’ll continue to do the program,” said Pryles. “If we can’t stop the application of competitive bid pricing to complex rehab wheelchair accessories, we’ll have to rethink a great many things—and this will be among them.”