Numotion reports data privacy incident 

BRENTWOOD, Tenn. – Numotion says a forensic investigation has determined that an unknown, unauthorized third party accessed its computer systems between Feb. 29 and March 2, 2024, and may have accessed certain files, including those with protected health information. 

The information may have included names, dates of birth, equipment order details, supporting medical documentation, medical insurance information and, for a smaller subset of individuals, driver’s license numbers or Social Security numbers. 

“Numotion takes its responsibility to safeguard its customers’ information seriously and apologizes for any inconvenience that this incident might cause,” the company stated on its website. “Numotion will continue to remain on guard against these types of attacks to protect the safety of its patients and the security of their information.” 

Numotion says it is sending written notifications to the potentially involved individuals for whom it has valid contact information. The company has also arranged for complimentary identity theft protection services for those individuals whose driver’s license numbers, or Social Security numbers were involved in the incident.   

The company says it detected suspicious activity on its computer network on March 2 and began an internal investigation. It also engaged a forensic security firm to investigate, confirming a data privacy incident. On April 4, it determined that some of the accessed files may have contained protected health information. 

Earlier this month, Ascension Health also announced a cyberattack.