Tennr reimagines referral-based care with $101M boost and launch of coordinated patient network 

NEW YORK – Tennr has announced a $101 million Series C led by IVP, with participation from new and existing investors, including Andreessen Horowitz, Lightspeed, GV, ICONIQ, Foundation Capital, and Frank Slootman. 

Tennr has built an orchestration platform and language models designed to automate the labor-intensive workflows of referral-based care. 

The company is now launching Tennr Network, a new coordination layer that it says connects referring providers, receiving providers and patients, giving each real-time visibility into the referral status. 

“Patients really shouldn't vanish into a work queue," said Tennr co-founder and CEO Trey Holterman. "There's so much opportunity to build a delightful patient experience, but it's always failed because we expect so much behavior change from providers who are completely overwhelmed. We flipped that thinking and are now creating visibility for the patient flow without changing how people work. Businesses love it because they're converting far more patients and providing a 10x experience for patients and referral sources." 

Tennr says the new network allows: 

• Referring providers to see the current status of every patient they've sent out, eliminating phone tag and guesswork. 
• Receiving providers to track the status of every referral, see which need more documentation, and identify which sources are driving the most conversions. 
• Patients to see when their referral was accepted, when it's scheduled, and what to expect to pay. This brings the kind of transparency we take for granted in food delivery or e-commerce. 

The secret behind its solution, Tennr says, the combination of an enterprise orchestration engine and a series of specialized language models (RaeLM) trained on the nuances of processing medical documentation against strict payer criteria. Unlike generic large language models, RaeLM is optimized to understand the nuanced data in medical determinations across years of records and evaluate documents against complex payer criteria to flag potential denials and denials. 

"Tennr has revolutionized our fax-to-intake workflow, eliminating hundreds of hours of manual effort each day, removing human errors, and accelerating the creation of patient intakes,” said Ty Barnett, CIO at Norco Inc. “We've redefined operational agility in our revenue cycle—it's not just about moving faster—it's about serving healthcare practitioners and patients more effectively, in alignment with our mission of Serving You Better.” 

Related: Tennr sees adoption accelerating and dives deep into HME.