Tag: CPAP Device

YARMOUTH, Maine – CGS has updated its FAQ on the Philips recall, adding two new questions and revising three questions. The two new questions are: If a beneficiary with a patient-owned recalled device refuses warranty support or chooses to purchase a replacement device out of pocket, will the DME MACs honor an executed ABN that holds the beneficiary responsible for replacement (outside of warranty) as same or similar to equipment previously purchased be Medicare? The DME MACs will...

CAMBRIDGE, Mass. – Philips has determined from user reports and testing that there are possible risks to users related to the sound abatement foam used in certain of the company’s sleep and respiratory care devices.  “The risks include that the foam may degrade under certain circumstances, influenced by factors including use of unapproved cleaning methods, such as ozone, and certain environmental conditions involving high humidity and temperature,” the company stated...

SAN DIEGO – ResMed is positioning a new online shop as a way for the manufacturer to be a “strong partner” for its HME provider customers.  The company last week launched shop.ResMed.com to sell its AirMini travel CPAP devices to cash-paying customers.  “By setting a benchmark for the online patient experience, we’re maximizing patients’ awareness of and demand for the products and services HMEs provide,”...

YARMOUTH, Maine - Two of the largest manufacturers of CPAP devices say using ozone to clean and sanitize their products may affect warranties. Philips Respironics In a letter responding to a customer's request for written guidance, Philips Respironics said using SoClean on its DreamStation will not automatically void the warranty, but the company “reserves the right to void a warranty if it is determined that the use of SoClean caused a defect for which a device otherwise under warranty...

OXFORD, Mass. - CPAP sanitizing device company SoClean recently polled more than 300 customers about their experience with sleep apnea and CPAP. Since starting CPAP therapy, 43% of SoClean users said they have noticed results almost immediately and 93% said that they have been sleeping better. The survey also showed that: 77% of SoClean's customers are male; 48% are between the ages of 56 and 70; and 57% have high blood pressure and 38% were able to decrease their high blood pressure since...

YARMOUTH, Maine - People know Craigslist as a place where they can find anything from a used car to a new roommate, but listings for medical devices like CPAP machines are giving HME providers pause.“Patients can do whatever they want with it if it's been converted to purchase, but medical devices shouldn't be sold without a prescription,” says Ron Evans, owner of Phoenix-based Valley Healthcare Group.A new study from researchers at the Minneapolis Veterans Affairs Health Care System...