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Tag: Kay Koch


Smart Talk

Aging in Place: Educate staff

February 20, 2015Kay Koch

A. As a business owner you already teach product knowledge or awareness to most of your employees. You can expand this knowledge to include products that can assist the elderly who are aging in place by conducting in-service training and having access to samples to provide hands-on learning for items that can be used in the home. The educated and compassionate customer service that your employees can provide over a “big box” or large retail store selling same or similar items will immediately...

aging in place, Kay Koch


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Smart Talk

Aging in place: Know what to look out for

January 23, 2015Kay Koch

A. Ask any senior facing the possibility of moving out of their family home and they will most likely tell you they prefer to age in place. That place has to be safe and functional. As their DME provider, your RTs, techs and delivery people are often on the front lines when they bring equipment to these senior's homes. Knowing what to look for in the home and training your staff on simple things to be aware of could make the home safer for these seniors to remain living in.The following suggestions...

Kay Koch


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Smart Talk

Aging in place: Know your ADLs/IADLs

December 23, 2014Kay Koch

A. Ask any senior facing the possibility of moving out of their family home and they will most likely tell you they prefer to “age in place.” That place has to be safe and functional. The growth of our senior population combined with a trend toward aging at home rather than a nursing home or other supportive living environment means more and more spouses, adult children and other family members will be called upon to care for their elderly relatives. Many of these family caregivers will...

aging in place, Kay Koch


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Business Development

Boomers drive home accessibility market

September 26, 2014John Andrews

The age of baby boomer retirement and that generation's need for homecare services is finally dawning and it offers great commercial potential for HME providers ready to expand into home accessibility. As part of a holistic business model serving the huge emerging senior population, home accessibility dovetails with all the major HME product categories.Home accessibility is a long-established service and demand has been steady for decades. But it does represent a new horizon for an HME industry that...

Dave Henderson, Fred Jensen, home accessibility, Kay Koch


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