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Legal Analysis: Review work plan updates

Q. As a Medicare supplier, what are the key risk areas that regulators are currently evaluating?
 - 
02/12/2020

A. The best place to start when being proactive is to review the latest work plan updates issued by the Office of the Inspector General (OIG) within the U.S. Department of Health and Human Services (HHS).

Payer Relations: Maintain working relationships

Q. What are some of the most common problems faced when it comes to payer relations?
 - 
02/12/2020

A. Payer relations professionals face a wide range of problems on any given day, but the most common issues can be categorized under three main topics: working with Medicaid managed care organizations (MCOs), identifying who to contact at a payer, and determining the most efficient way to solve a problem with a payer. Knowing how to navigate these problems gives anyone in payer relations an advantage.

Billing: Don't wait for updates

Q. Payer requirements change frequently, and I feel like we’re the last to know. What is the best way to ensure my procedures are in line with the most recent guidelines?
 - 
02/12/2020

A. Keeping up with changing policies across a broad payer mix can be a daunting task. It’s like trying to play a game when your opponent is making the rules up as they go.  Fortunately, there are measures that you can take to ensure your cash flow doesn’t suffer.

Legal Update: Establish social media policy

 - 
01/08/2020
Matthew Fischer

Q. Is it possible to commit a HIPAA violation when using social media?

Billing: Focus on front-end processes

 - 
01/08/2020
Dawn Chapman

Q. Denials are putting a burden on cash flow. How can I quickly improve my denial rates?

Payer Relations: Establish a point person

 - 
01/08/2020
David Chandler

Q. What is payer relations and why is it so important?

Human resources: Embrace generational differences

 - 
12/11/2019

Q. How can I accommodate multiple generations in the workplace?

Risk management: Review your contracts

 - 
12/11/2019

Q. What should I consider before signing a lengthy contract with a referral source?

Retail sales: Offer your expertise

 - 
12/11/2019

Q. What are some retail strategies to consider for 2020?

Risk management: Make it a pop quiz

 - 
11/12/2019
Adam Miller

Q. What should I consider before bringing on a new vendor or product?

A. Whether your operation has a history of successful vendor partnerships, or you’ve just started expanding your product line, bringing in a new partner is an opportunity to grow your business.

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