A. First, if you are a member of your state/regional and national HME association—thank you. We all know there is strength in numbers. When you join your trade association, you are helping support their activities, which include lobbying.
A. Most people think sales people are “born” to sell. I disagree. I think some people are just born with the gift of gab and people mistake it for having the ability to sell. Selling is a skill that is honed and developed over time.
A. Live. A simple word, but not so simple to achieve. Most HME owners I speak with have a hard time keeping up with who walks in the door, answering incoming calls and taking care of what comes through their fax machines.