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Risk Management: Be proactive with rental equipment

Q. How can I prevent my rental equipment from disappearing?
 - 
09/30/2019

A. It’s a common practice for HME providers to rent equipment to their patients. The arrangement works out well, for the most part. The patient doesn’t have to pay the full price of their device up front, and the provider gains a steady source of recurring revenue.

Human Resources: Obsess over customers

Q. Why does company culture matter?
 - 
09/30/2019

A. The culture you create and the employees you hire will determine if you will be Kodak or Amazon.

Financial outsourcing: Check your business pulse

Q. Why should I outsource my finance and accounting?
 - 
09/30/2019

A. When was the last time you based strategic business decisions on reliable, quantifiable financial data that you were confident in?

Retail: Use the right ingredients

Q. What can I do to expand my HME retail sales operation?
 - 
09/30/2019

A. There is a lot of information available in this industry about expanding retail sales of HME products to your patients.

Customer financing: Meet expectations

Q. How can I offer a better financial experience for my customers?
 - 
09/03/2019

A. Today’s consumers bring high expectations to health and wellness purchases.

Respiratory solutions: Be resourceful

Q. How can I increase CPAP retail sales?
 - 
09/03/2019

A. There are several ways you can strengthen your business.

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E-prescribing: Show them the way

Q. What do clinicians desire that leads them to welcome new technology?
 - 
09/03/2019

A. In speaking with many caregivers and with many clinicians, it is clear that many can be hesitant about embracing new technology, especially ones that involve sharing their own personal information.

E-prescribing: Understand technology at hand

Q. How can I determine whether a new technology will be useful, and keep up with all of the different applications and files needed on a daily basis?"
 - 
07/25/2019

A. Technology but it can sometimes be overwhelming to manage all of the different workflows that come with embracing new technologies. Sometimes, even if a new tool seems useful, the headache of managing all of the different applications can negate the tool’s benefits.

Customer financing: Make it easy to pay

Q. How can I empower customers to get the equipment and supplies they want and need?
 - 
07/25/2019

A. Medical equipment and supplies can be expensive purchases and customers may face high out-of-pocket costs depending upon their insurance coverage.

CBD: Follow a clear line

Q. What are the proper dosage guidelines for CBD?
 - 
07/25/2019

A. The rising number of consumers beginning a CBD/hemp regimen is paired with questions regarding dosage and frequency.

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