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Leadership: Lead from place of abundance

Q. How can I be a mindful and effective leader?
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10/02/2018

A. Mindfulness has been gaining popularity in many circles from factories to retail experiences. When we think of mindful leaders, some of the great ones include Ghandi, Jim Rohn and Zig Ziglar.

Equipment managment: Make your equipment fleet visible

Q. How can accessible equipment service records improve my business?
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10/02/2018

A. The methods of keeping organized equipment service records are as varied as the companies themselves.

Business operations: Use your policy as a compass

Q. Why should a company have a collection policy?
 - 
10/02/2018

A. In today’s environment, HME margins are narrower than ever. Tightening margins mean you cannot afford to allow any payments to fall through the cracks. What can you do to close the gaps? A written collection policy.

M&A: Look beyond dollar signs

Q. How should I vet each offer I received to determine which to accept?
 - 
08/29/2018

A. It may surprise you to learn that many times a high offered price is not always the best deal. Many other factors must be considered before accepting an offer. 

Patient Collections: Fine-tune where needed

Q. How do I maintain the momentum with my new card on file policy?
 - 
08/29/2018

The essential techniques for an effective automatic payment program include: establishing, preparing, communicating and lastly—maintaining. You’ve established your card on file plan, and that’s great.

Online learning: Make it top-notch

Q. How do we justify spending money on education resources?
 - 
08/29/2018

A. The foundation of Pediatric Home Service is education. We spend money to ensure we have high quality education.

Online Education

Billing: Meet all requirements

Q. Can there be a review on continued medical need vs. continued use and the requirements?
 - 
08/29/2018

A. For ongoing supplies and rented DME items, in addition to information justifying the initial need of the items and/or supplies, there must be information in the medical record to support that the item continues to remain medically necessary.

M&A: Be thorough, thoughtful

 - 
07/30/2018

Q. I am interested in acquiring an HME business. How do I find a good business and what should I do to assess the opportunity?

Patient collections: Train, then communicate

Q. How do I communicate my new ‘card on file’ policy?
 - 
07/30/2018

A. Once you’ve decided to implement a ‘card on file’ payment method, and you’ve begun changing internal processes, the next step should be to communicate this policy—the key in developing a successful automatic payment program.

Online learning: Observe, reflect, make

Q. How can I keep healthcare education engaging?
 - 
07/30/2018

A. Have you ever sat through a tedious online course that was full of text-filled PowerPoint slides, with a person reading word for word what’s on the slide? How much of that content do you remember?

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