Home Article Rhythm Healthcare enhances Rhythm Resolve program for replacements 

Rhythm Healthcare enhances Rhythm Resolve program for replacements 

Rhythm Healthcare enhances Rhythm Resolve program for replacements 

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By HME News Staff

Updated 9:47 AM CST, Tue January 13, 2026

Mitch YoelNEW YORK – Rhythm Healthcare has announced significant enhancements to its Rhythm Resolve program, which provides brand new replacement units instead of repaired units. Rhythm Resolve 2.0 means, for qualifying DME providers, there is now no invoice or credit memo issued for the replacement unit, removing the administrative financial steps that caused delays and reconciliation issues, says Mitch Yoel, COO. “We heard our customers clearly: complexity creates unnecessary administrative cost and cashflow drag,” he said. “Rhythm Resolve 2.0 solves this by ensuring that the financial transaction is straightforward and immediate.” Rhythm Resolve 2.0 introduces a service level agreement (SLA) focused on accelerating replacement delivery, the company says: 

  • 48-hour case processing commitment: Rhythm Healthcare commits to creating the replacement unit order within 48 business hours of online submission for partners meeting standard program qualifications. 
  • Rapid shipment: Brand new replacement units ship out the same day if the replacement order is placed before 2 p.m. local warehouse time, or the next business day. 

“Our commitment means quicker turnaround times, minimizing patient downtime, and ensuring our partners’ operations keep running smoothly,” Yoel said. 

Rhythm Resolve 2.0 is effective immediately for all DME partners. 

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