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Tag: Active Home Medical Supply


Face-to-face rule will burden patients, say confused providers

June 21, 2013Leif Kothe

YARMOUTH, Maine - A resounding 95% of respondents to a recent HME NewsPoll say CMS's new face-to-face requirement will significantly impact patient access.“Most likely (beneficiaries) will have to return to the doctor or practitioner, sometimes numerous times, in an attempt to obtain proper documentation,” said Shannon Turchik of Health Aid in Parma, Ohio.The rule, which is set to take effect July 1, requires patients to have a face-to-face exam with a physician within 90 days for certain...

Active Home Medical Supply, CMS, DME, face-to-face requirement, Gammie HomeCare, Medicare, Mercy HME, Total Respiratory and Rehab

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Patient satisfaction: Providers keep it together

December 14, 2012Leif Kothe

YARMOUTH, Maine - Even though significant reimbursement cuts have led to reduced services, a whopping 90% of respondents to a recent HME NewsPoll say patient satisfaction levels increased or remained stable in 2012.One key to keeping customers happy, one respondent says: communication.“Patient satisfaction is directly related to the level of expectation,” said Douglas Zaer, CEO of Superior Mobility in Torrance, Calif. “We have increased customer contact and made an effort to explain...

Active Home Medical Supply, Apguard Medical, Genesis Home Medical Equipment, News Poll, Superior Mobility

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What's the jobs report for HME?

October 12, 2012Leif Kothe

YARMOUTH, Maine - While stagnant, even dwindling, job numbers appear to be the dominant theme in the HME industry, more than one-quarter of respondents to a recent HME Newspoll say they have added jobs this year despite much uncertainty.Those who grew their workforce added jobs predominantly in retail sales and marketing (36%).“We plan to open a new branch in six weeks that will employ four additional employees,” said Johnny Carroll, director of operations and marketing at Alliance Home...

Active Home Medical Supply, Alliance Home Medical, Competitive Bidding, Medco, One Source Medical Solutions

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