Tag: Efficiencies
Efficiencies: Explore phone alternatives
June 26, 2017Melissa Kozak
A. When you ask companies why they provide phone support, they'll usually say because their customers often want real help from a real person, right away.In a lot of businesses, phone support can actually deliver that. If you call your credit card company, you'll reach a real person who can pull up your account, and resolve your problem right away.But if a patient or caregiver calls your home infusion company after hours, the person they reach cannot actually help them. They can only initiate the...
Efficiencies: Do your tech homework
May 24, 2013Ryan McDevitt
A. The largest motivation providers should keep in mind when focusing on potential efficiencies is the ability to successfully implement technological advancements into their business. The right technology can help focus employees in needed areas, such as collections, or cutting costs. It can be a challenge to identify products in the market that would best fit your organization. Invest your time in research before investing dollars into a product. The post-acute care market is becoming more...