Tag: KPIs

ATLANTA - Do you know what your HME company's key performance indicators (KPI's) are? Chances are you don't, but according to experts, you definitely should. At Medtrade in Atlanta, in “Key Performance Indicators for your DME Revenue Cycle," Joey Graham, general manager of Prochant, will explore how to identify, measure and impact KPIs for HME providers.HME News: What percentage of HME providers keeps track of KPIs?Joey Graham: It's super scattered, both in terms of the level of implementation...

A. Industry experts suggest that every team member have performance goals, engage in monthly feedback sessions with their team and manager, and receive incentives for performance improvements. If you have such a system in place, here are several business KPIs that will demonstrate a positive impact on your bottom line.Our CSRs meet or exceed their Patient Intake goalsWhen establishing goals, discuss ways to:·       Shorten the time an intake remains in a certain state·      ...