Tag: patient-provider communication

WASHINGTON - Regular, direct communication with healthcare providers leaves patients more satisfied with their care, according to a new study by the U.S. Department of Veterans Affairs (VA). “Having a provider who is understanding and easy to talk to is highly valued by patients,” researchers said. In the survey, which focused on the VA's Patient Aligned Care Team initiative, 58% said they had excellent communication with providers, 72% said providers explained things clearly and 74%...