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Improve patient-provider communication, says VA survey

November 21, 2013HME News Staff

WASHINGTON - Regular, direct communication with healthcare providers leaves patients more satisfied with their care, according to a new study by the U.S. Department of Veterans Affairs (VA). “Having a provider who is understanding and easy to talk to is highly valued by patients,” researchers said. In the survey, which focused on the VA's Patient Aligned Care Team initiative, 58% said they had excellent communication with providers, 72% said providers explained things clearly and 74%...

Department of Veterans Affairs, patient-provider communication


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