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Tag: Adam Miller


Smart Talk

Risk management: Review your contracts

December 11, 2019Adam Miller

Q. What should I consider before signing a lengthy contract with a referral source? A. When it comes to contracts and contractual liability, things get complicated quickly. Here are some elements to understand when reviewing a contract from a referral source (or payer, or any other organization).First things first—read the contract. If you have an attorney, it's worth having them take a look so you fully understand your liability.As you work your way through the contract, you may come across...

Adam Miller, contract liability, VGM


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Smart Talk

Risk management: Make it a pop quiz

November 12, 2019Adam Miller

Q. What should I consider before bringing on a new vendor or product?A. Whether your operation has a history of successful vendor partnerships, or you've just started expanding your product line, bringing in a new partner is an opportunity to grow your business. However, it's important that the relationship is beneficial to both parties. Asking potential new partners these questions can help determine whether the partnership will be a good fit.What references can you provide?To protect your organization's...

Adam Miller, operations, partner, risk management, vendor, VGM


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Smart Talk

Risk Management: Err on side of caution

October 28, 2019Adam Miller

A. When done right, good documentation tells a story. It paints a clear picture of the facts surrounding a claim—the classic who, what, when, where, why. But, of course, it's no simple task. Every claim and every patient is different, making a one-size-fits-all solution for documentation almost impossible. Still, there are a few solutions you can incorporate into your process to help you mitigate your risks.Document service, changesKeep a record of the initial equipment setup, as well as when...

Adam Miller, risk management, VGM Insurance


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Smart Talk

Risk Management: Be proactive with rental equipment

September 30, 2019Adam Miller

A. It's a common practice for HME providers to rent equipment to their patients. The arrangement works out well, for the most part. The patient doesn't have to pay the full price of their device up front, and the provider gains a steady source of recurring revenue. It's win-win. Unfortunately, this arrangement exposes providers to certain risks that their insurance policy may not always cover.What happens, for example, if a patient passes away while in possession of your expensive equipment? Their...

Adam Miller, risk management, VGM Insurance


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