Tag: Feedback
AAH: Give CMS feedback on bid survey
December 12, 2019HME News Staff
WASHINGTON - AAHomecare is encouraging providers to give CMS feedback on surveying beneficiaries, discharge planners and other stakeholders on the competitive bidding program. The agency is accepting comments on its survey until Dec. 20. “AAHomecare encourages suppliers to provide feedback on this rare opportunity,” the association stated in a bulletin. Key points that AAHomecare will highlight in its comments include: CMS should issue the same surveys before and after Round 2021 to develop...
Quantum Rehab turns feedback into solutions
June 26, 2015HME News Staff
EXETER, Pa. - Quantum Rehab has implemented a cloud-based application that allows its field staff to collect real-time feedback from consumers, clinicians and providers, and provide it to corporate departments via smartphone, tablet or computer.
The Quantum Rapid Response System then allows the applicable departments, including R&D, quality, production, sales and customer service, to address any needs.
“We wanted a way to convey consumer and market feedback throughout our entire organizations...
Listen up HME News: Main Street matters and retail sales don't
August 17, 2010Liz Beaulieu, Editor
We sent the September issue to the printers yesterday. That means we started cold calling providers this morning, trying to drum up some news for the next issue. I'm 12 cold calls in to my usual 20 calls per day for three days, and, already, I've been on the other line of two providers making some pretty strong statements. Maybe the criticism providers have for everything from competitive bidding to PECOS to audits has spilled over to HME News?
The first of the two providers mentioned above told...