Tag: Mail order pharmacy
Survey: Local pharmacy outshines mail order
September 27, 2012HME News Staff
ALEXANDRIA, Va. - Mail-order pharmacies continue to get lower marks in customer satisfaction, according to a survey released today.On a scale of 1,000, overall satisfaction with mail-order pharmacies averages 792, compared to 814 for brick-and-mortar pharmacies, states J.D Power and Associates in a press release. That's down 14 points from 2011.Customer satisfaction with mail-order pharmacies is measured by four factors: cost competitiveness, prescription delivery, prescription ordering, and customer...