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Tag: secret shopper


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CBIC starts dialing

August 3, 2016HME News Staff

WASHINGTON - The Competitive Bidding Implementation Contractor has kicked off “secret shopper” calls to HME providers with Round 2 re-compete bid contracts, according to VGM. The CBIC uses the calls to make sure contract suppliers are serving beneficiaries. Previous rounds of these calls have resulted in termination letters. If a provider receives such a letter, they have an opportunity to submit a correction action plan and/or appeal the termination. So far, there have been no termination...

Competitive Bidding Implementation Contractor, Round 2 re-compete, secret shopper


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