Tag: Stephanie Robinson
Stephanie Robinson on the art of digging into denials
September 18, 2026Tracy Orzel
WATERLOO, Iowa – HME providers that treat a billing failure as an isolated problem may fix a claim and recover a payment. But only by tracing the failure backward can they fix the system, says Stephanie Robinson, VGM’s new director of reimbursement and payer relations.
HME News: Where are providers struggling most with billing and reimbursement?
Stephanie Robinson: I think selecting the correct payer has always been a struggle for all suppliers because there's so much downstream...
VGM names new billing and reimbursement director
June 8, 2026HME News Staff
WATERLOO, Iowa – VGM & Associates has appointed Stephanie Robinson, who has held leadership roles at Dynamic Healthcare Services, as director of billing and reimbursement. She will work closely with VGM members to improve reimbursement processes, address operational challenges and improve performance. “Billing and reimbursement are among the biggest operational pressures providers are managing today, and Stephanie brings the real-world experience to help our members work through those...