Tag: Medical Service Company

ATLANTA – With 70% of patient outreach calls going to “voice mail hell,” Medical Service Company knew it needed to revamp its PAP adherence program to boost patient engagement and compliance, and create better efficiencies.  So, the company set out to create an automated, scalable program using not only voice calls but also texts and emails, based on preference, to assess patients and evaluate factors that affect outcomes.  “So much of our process was to ask...

CLEVELAND, Ohio - Medical Service Company has made great strides since 2007, but it’s made the most progress in this past year, says Melissa Seitz, vice president of human resources.  MSC, founded in 1950, was named one of two HME Providers of the Year at the virtual HME News Business Summit in September. It was also named Best Home Medical Equipment Provider in 2007.  “We didn’t really sit back and ride the storm out (in 2020, when the COVID-19 pandemic hit),”...

YARMOUTH, Maine – Medical Service Company and Stephens Pharmacy/Northeast Med-Equip have both been named HME Provider of the Year for 2021 as part of the HME Excellence Awards hosted by HME News.  Ohio-based Medical Service Company and Pennsylvania-based Stephens Pharmacy/Northeast Med-Equip completed an initial application and a finalist application, providing information on their financials, quality control, staffing and community involvement.  “Winning this award is...

CLEVELAND – In a rapidly consolidating HME industry, the family-owned Medical Service Company says its commitment to people makes it an attractive partner for owners looking to sell their businesses, says Josh Marx. The 71-year-old company announced in May that it bought Wisconsin-based Metz Medical. “You obviously have public companies, private-equity backed firms and completely private companies (buying),” said Marx, vice president of business development, managing director...

WASHINGTON – CMS has established a higher rate of $750 to administer monoclonal antibody treatment to Medicare beneficiaries with COVID-19 in their homes, including permanent residences or temporary lodgings.  The new rate accounts for the increased costs associated with the one-on-one nature of this care model and reflects additional information provided to CMS about providing these services in a safe and timely manner.  “CMS’s decision to increase reimbursement...

CLEVELAND, Ohio – Medical Service Company has acquired Wisconsin-based Metz Medical, a sleep and respiratory services provider with two locations in the Milwaukee area.  The deal gives MSC access to several new payer contracts.  “We are thrilled to welcome several new team members from Metz into the MSC family,” the company stated in a press release. “We look forward to offering our chronic care solutions across Wisconsin.”  The family owned...

CLEVELAND - Medical Service Company has added Matt Moebius as a mergers and acquisitions account executive. Moebius has the last 20 years working with provider and vendors in the HME industry, focused on sleep therapy. “MSC is excited to leverage Matt's experience and network to find meaningful partnerships to offer our sleep program and enhance patient care everywhere,” the company stated in an announcement. Right now, MSC offers its sleep therapy program to more than 50,000 patients...

CLEVELAND - Medical Service Company has taken its annual education forum for RTs and sleep technicians completely online this year and has tapped a well-known industry leader to keynote the event. The 20th?Annual Jean S. Marx Memorial Education Forum, scheduled for Nov. 18, features 10 sessions across two tracks, sleep and respiratory, and provides the opportunity to earn up to seven CEUs. “Considering the circumstances of the pandemic, we thought it would be best to switch (to a completely...

CLEVELAND - Medical Service Company recently held its 19th annual education forum with a new twist. This year, the provider live streamed it nationwide.“Technology really flattens out the world and makes things a lot more easy to access, and that's what we're trying to do,” said Josh Marx, managing director of sleep and vice president of business development. “We're trying to make this content more accessible, because we think it's valuable.”The Jean S. Marx Memorial Education...

CLEVELAND - Medical Service Company plans to boost its starting pay to $15 an hour to recognize the role that employees have in its success.The company, which provides respiratory products and services in six states, was already paying above the federal minimum wage of $7.25 per hour and the state minimum wage of $8.55 per hour in Ohio.“We've always understood that there's a lot that goes into each transaction in our business, and taking care of one patient is not as easy as taking a credit...