Parachute Health hires Heather Yi to deep partnerships with HME providers
By HME News Staff
Updated 9:27 AM CDT, Mon June 29, 2026
NEW YORK – Parachute Health has appointed Heather Yi as vice president of customer success to lead its customer success team and deepen its partnerships with HME providers nationwide. Yi joins the company following an almost 16-year tenure at Brightree. "Heather has spent her career inside HME businesses and alongside them, and she understands what it actually takes to help them succeed," said Rob Boeye, EVP, HME Providers, at Parachute Health. "That kind of experience is exactly what our HME provider customers deserve from us, and we are thrilled to have her leading this team." In her new role, Yi will be responsible for helping Parachute's HME provider accounts expand their use of the platform, improve operational workflows and grow their businesses on Parachute's digital infrastructure. As Parachute continues to invest in the long-term success of its provider network, Yi will oversee an actively growing customer success team. “Throughout my career, I have seen firsthand how the right partnership can transform the way an HME business operates," Yi said. “I look forward to leading that effort at Parachute and building the kind of long-term partnerships that create meaningful outcomes for providers and the patients they serve."
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