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What's holy grail of growth? Service

September 24, 2012Elizabeth Deprey

NEW YORK - With competitive bidding and other Medicare policies forcing providers to rethink business strategies, companies on Inc. Magazine's Fastest-Growing Private Companies 500|5000 list say service is key.“It goes back to our mission statement: the desire to deliver really, really good customer service,” said Frank Trammell, president of Matthews, N.C.-based Carolinas Home Medical Equipment which ranked No. 231 for health care. “We listen to referral sources, try to fulfill...

Home Medical Equipment (HME), Inc magazine

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