Tag: Joey Graham

Q. How will AI revolutionize HME billing in the next decade?     A. The home care industry is no stranger to the transformative power of technology. The last decade has brought about major improvements to HME workflow, from mobile delivery to automated calling campaigns, and technology has been a major force behind them. As suppliers continue to grapple with the complexities of HME billing and collections, artificial intelligence (AI) promises to bring a paradigm shift in the way billing...

CHARLOTTE, N.C. - Prochant has earned HITRUST CSF Certification. HITRUST CSF Certified status means Prochant’s Revenue Cycle Services & Platform have met key regulations and industry defined requirements and are appropriately managing risk. “HME and pharmacy reimbursement firms are under immense pressure to meet complex compliance, security and privacy requirements such as NIST, ISO and COBIT,” said Joey Graham, executive vice...

YARMOUTH, Maine - Ty Bello and Prochant's Joey Graham have teamed up on a two-part podcast on “Navigating the New Normal” that goes live today at 3 p.m. EST. Part 1 of the podcast will review managing financials, participating in education and industry events, supporting and serving a team and working from home; Part 2 will review implementing an operating system, tapping into resources, looking for opportunities and developing a strategy. Earlier this year, Bello and Graham teamed up...

ATLANTA - As clinicians, respiratory therapists are more focused on patient care than profitability, but it doesn't have to be one or the other, said speaker Dave Lyman.It's possible to build a strong complex respiratory program for invasive, non-invasive and multi-function ventilators that improves outcomes, that demonstrates the provider's value to payers and referral sources—and that pays, he told Medtrade attendees at a session Monday.“How do you measure outcomes; how are you using...

A. When did you last check your HME company's metrics?This task might be last on your list (and with good reason): the day-to-day challenges of patient care and billing processes probably occupy your mind. You might focus on whatever it takes to keep the lights on.Tracking too many or too few metrics (or none at all) is more common among HME providers than you might think. Making the space to track the right HME metrics is easier than you might think, too.Key Performance Indicators (KPIs) Enter key...

A. HME providers are split on how best to measure and recognize revenue in their businesses. In general, measures are organized into four camps:Charge billing Charge billing is full “retail” pricing, not including payer contracts and fee schedules. For most providers, this measure inflates expected cash by 100%-200%. For example, if charge billing is $100, then the expected actual payment is $50 or less. Allowable billing Allowable billing is charge billing less the expected contractual...

Cash posting is an essential part the revenue cycle. Accurately applying payments, adjustments, and denials to line items in your A/R remains the key to success - one that your billing team probably knows like the back of their hand. Still, there are ways to streamline this process.The three best practices I share below can save your team considerable time and effort.Using a LockboxAre you ready to streamline your cash posting? A lockbox acts as a P.O. box at your bank, where mail, including checks,...