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Outlook for 2020: 'Focus on service and trust'

September 18, 2020Tracy Orzel

YARMOUTH, Maine - The COVID-19 pandemic has hit home that providers need to go from being HMEs to HMAs—home medical advisors, said Invacare's Matthew Monaghan during last week's HME News Business Summit. “It's less of a focus on E for equipment and more on service and trust,” said Monaghan, chairman, president, CEO of Invacare. “For the next 18 months, it's really about going beyond equipment and being that trusted care advisor.” Monaghan, a panelist for the session...

Coronavirus Outbreak, HME News Business Summit, Inogen, Invacare, outlook, ResMed


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