Tag: wheelchair repair

NASHVILLE, Tenn. - National Seating & Mobility has launched Remote Evaluation, a program to expedite the service and repair process and reduce downtime for clients. Using verbal and/or video diagnostics, connected chair integration and a 20-point inspection checklist, a technician may solve repair issues immediately, or use gathered information to facilitate a successful repair at the first in-person appointment. “Our Remote Evaluation program is a much-needed replacement of the traditional,...

BRENTWOOD, Tenn. - Numotion now offers remote service and repair on manual and power wheelchairs. Using a secure, HIPAA-compliant app, a Numotion technician can remotely inspect and diagnose and often resolve issues over the phone through a secure video call. “Remote service drastically shortens the overall time to complete repairs, enabling us to service more customers much faster,” said Mike Swinford, CEO. “Being able to diagnose and fix issues remotely is a tremendous benefit...

WINNIPEG, Manitoba - Scootaround hopes to ease travel headaches for wheelchair and scooter users with its new information sharing program.Scootaround DNA, which the provider is beta testing with members of the United Spinal Association, allows users to store their equipment information—such as model and serial numbers—on a secure database to help expedite repairs when traveling.“Given the complexity of the type of equipment that United Spinal members are traveling with, we felt...

ELYRIA, Ohio - Distancing itself even further from the services side of the business, Invacare announced July 26 that it will close Roadrunner Mobility by the end of this year.Invacare acquired Roadrunner Mobility, a company that provides power wheelchair repairs through a nationwide network of technicians, in 2007.“This is related to reducing complexity and focusing on our core equipment product line,” said Lara Mahoney, director of investor relations and corporate communications at...

ELYRIA, Ohio - Distancing itself even further from the services side of the business, Invacare announced July 26 that it will close Roadrunner Mobility by the end of this year.Invacare acquired Roadrunner Mobility, a company that provides power wheelchair repairs through a nationwide network of technicians, in 2007.“This is related to reducing complexity and focusing on our core equipment product line,” said Lara Mahoney, director of investor relations and corporate communications at...