Tag: Employee Performance
Scavenger hunts & company swag? At HSS, employee training focuses on engagement, confidence building
June 12, 2026Theresa Flaherty, Managing Editor
NIAGARA FALLS, N.Y. – As Health System Services has grown, the company’s informal, “ad hoc” approach to employee training needed a more organized structure, said Josh Bach, senior manager of process improvement. The result: HSS Training Camp, the company’s people development initiative.
“We’re at a place where we’re trying to move out of tribal or legacy knowledge and to a more scalable approach that can have resources and answers and build more...
Make employees responsible for performance
June 26, 2017Guest Commentary
Over the course of the year I speak at several state HME association meeting, non-healthcare meetings, and have spoken at Medtrade for the past 21 years. Whenever the topic is Talent Management, I like to ask the following question: “How much time should a manager spend to make sure those who have been hired and trained are doing the job for which they have been hired and trained?” I ask attendees to throw out a number and I usually get responses of 10%-50%. At one meeting an attendee...