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Tag: Moxie


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Smart Talk

Marketing: Speak to their pain points

July 7, 2021Christina Throndson

Q. How do I build relationships with referral sources?  A. I won’t lie. This one can be tricky, because when reaching out to referral sources, there’s often a gatekeeper to “woo” first. The information you’re trying to get to physicians, assistants, RNs and discharge planners probably has to go through a receptionist or office manager before it gets to your intended audience.   The best way to do this is to ensure the information you provide speaks to...

Christina Throndson, Marketing, Moxie


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Christina Throndson

Smart Talk

Marketing: Help them think of you

June 8, 2021Christina Throndson

Q. How can I stay "in front" of customers while we are still social distancing?  A. When you hear “stay in front of the customer,” you might first think of web and social media marketing tactics. True, these are important. You want customers to find you. But the best place to start is to leverage your expertise to “stay in front” of a patient’s pain points.  In our last article, we discussed Harold, a new CPAP user, and suggested ways to build a relationship...

Christina Throndson, Marketing, Moxie


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Marketing: Offer solutions before they are needed

Smart Talk

Marketing: Offer solutions before they are needed

May 12, 2021Christina Throndson

Q. How can I maintain relationships with customers?  A. Are you providing the information patients need to know after a purchase? It’s a question that businesses, especially in DME, need to consider. Patients rely on experts to tell them what to do, and if they’re not getting information from you, they’ll start looking elsewhere. Relationship building is vital for DMEs today, as we’ll learn in Harold’s story below.   Harold has...

Christina Throndson, Marketing, Moxie, VGM OTS


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Also Noted

VGM launches Moxie 

January 14, 2021HME News Staff

WATERLOO, Iowa – VGM Group has merged three of its marketing and events businesses into one business called Moxie. Hellman, a marketing agency acquired by VGM in 2018, has joined VGM Marketing and VGM Events, bringing 30 professionals together. “We are very excited to introduce Moxie,” Christa Miehe, the company’s president. “This strategic alignment blends three very talented teams and allows us to expand our capabilities and offer current and new clients a broader...

Events, Marketing, Moxie, VGM


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