Tag: Robin Randolph
Digital Health: Prepare to thrive
December 10, 2025Robin Randolph
Q. What does the future of AI and telehealth look like for the DME sector – and how do payers view these tools? Should we be preparing for an inevitable shift?
A. The past five years have been about testing digital health in the DME space. The next five will be about proving it works – and payers will be the ones asking for the proof. Whether it’s a Medicare contractor, a commercial insurer or a value-based...
Digital Health: Gain trust in AI
November 12, 2025Robin Randolph
Q. What are the biggest advantages of adopting AI in telehealth and remote patient monitoring – and how can DMEs get patients to embrace it?
A. Artificial intelligence is no longer a futuristic concept for Silicon Valley startups – it’s here in everyday health care. Many DME providers are already using AI without realizing it: CPAP compliance portals that flag patients for follow-up, CGM dashboards that predict glucose spikes or call center systems that prioritize patient...
Digital Health: Anticipate problems
October 8, 2025Robin Randolph
Q. What digital health tools and strategies will give DME providers a competitive edge in the next 3-5 years?
A. Many DME providers are still using telehealth as a way to react to patient problems – troubleshooting when there’s already an issue. But the biggest gains in the next few years will come from tools that allow you to anticipate problems before they affect compliance, outcomes, or reimbursement. Think of it like equipment maintenance: You wouldn’t wait for a concentrator...
From startup to SaaS: sovaSage unveils unified brand identity
October 3, 2025Liz Beaulieu, Editor
PITTSBURGH – sovaSage has unveiled a new brand identity to reflect its transformation into a “true, Software as a Service (SaaS) platform,” says Robin Randolph, who recently joined the company as senior vice president of marketing.
“We’re still considered a startup, but we’re at that pivotal moment where we’re moving from pioneering to enterprise grade,” she said. “When you have that maturity as a company, you should have a common name...
Digital Health: Differentiate your business with telehealth
September 8, 2025Robin Randolph
Q. How can telehealth and remote monitoring improve my bottom line?
A. Telehealth is no longer optional. Over the past few years, telehealth has evolved from an emergency solution during the pandemic to a mainstream expectation. Patients – and referral sources – now assume there will be a virtual option for follow-ups, troubleshooting and education. For DME providers, that expectation represents more than convenience; it’s an opportunity to improve compliance rates, patient...
sovaSage hires Randolph to lead marketing
May 28, 2025HME News Staff
PITTSBURGH – sovaSage has named Robin Randolph as senior vice president of marketing. Randolph has more than 30 years of experience in sleep medicine, including a variety of positions in clinical settings, research, sleep lab operations and DME. Mos recently, she has focused on dental sleep medicine; previously, she held roles at Resmed and Fisher & Paykel. “We are thrilled to welcome Robin to the sovaSage leadership team,” said William Kaigler, CEO of sovaSage. “Her unparalleled...
People: Kucka, Randolph, Ramcharan
May 4, 2017HME News Staff
George Kucka will receive the AAHomecare/Mal Mixon Legislative Advocate Award at the association's Washington Legislative Conference later this month. Kucka is president of Fairmeadows Home Health Center in Schererville, Ind., and serves on AAHomecare's board of directors, and chairs the HME/RT Council…Robin Randolph has joined technology startup Metamason as its chief marketing officer. Randolph has nearly 30 years of experience in the sleep industry, most recently as marketing manager for North...