Tag: CPAP Resupply

Q. What should I look for in a CPAP resupply order fulfillment partner?   A. In short, specialization. A partner specializing in CPAP resupply has a keen understanding of the importance of resupply to your bottom line. They know, when it comes to order fulfillment, technology, effective inventory management and speed, accuracy and reliability matter. Technology A tech-savvy partner makes it easy on you and your staff. Seamless integration with your billing, patient management and e-commerce...

Q. How do I evaluate my CPAP resupply program?  A. Have you ever wondered if your CPAP resupply program is meeting its full potential? To find out, you need to be willing to answer some tough questions.  Ask yourself, “How much business am I getting from new CPAP setups?” Say there are 1,000 sleep studies in your area and 85% of those tested qualify for treatment. How many do you get? If it isn’t many, why?   From there, start looking at what you do for referral...

Q. When it comes to CPAP resupply order fulfillment, is it better to outsource or do it yourself?   A. This is where a great partner really makes sense. I have been discussing and analyzing this question with trusted HME providers for nearly 20 years. I have found that, even before the pandemic, it was better to partner with a logistics company that specializes in getting these orders into the hands of patients than trying to do it alone.   Now in this new world, that fact becomes...

Toilet paper. As the pandemic loomed, people began reporting low or non-existent stock of toilet paper on store shelves. Who could have predicted that a toilet paper shortage would be an early sign of supply chain challenges? Challenges that are likely to last well into 2022, and maybe even beyond.    When it comes to supply chain challenges, the biggest issue is that there isn’t just one issue. Is it the ocean ports? Staffing shortages? Manufacturing constraints? Supply chains...

ATLANTA - Brightree's acquisition of SnapWorx ups the company's CPAP resupply game, allowing it to better serve providers of varying sizes, says CEO Matt Mellott.Here's what Mellott had to say about SnapWorx's “intelligent technology” and why providers should be increasingly looking to apply that technology to the resupply process.On the Snap difference“They've focused on call center workflow optimization, things different than what Brightree has been focused on in the past, as...

ATLANTA - Brightree has signed on to buy SnapWorx, a Brentwood, Tenn.-based software company that provides a patient contact management and workflow optimization platform for the CPAP resupply market. ResMed CEO Mick Farrell announced the deal during the company's Jan. 30 conference call to discuss its financial results for the second quarter of fiscal year 2020. “The combination of Brightree's technology and logistical services with this new SnapWorx technology creates the largest...

MINNEAPOLIS - Mark Boardman has sold his HME business to focus on his proprietary CPAP resupply platform and live-call program called Sleep Coaches. Boardman first developed the program for his business, after realizing there had to be a better way to connect with his CPAP patients, who only responded to automated phone calls about 15% of the time. “Right after the patient is set up on CPAP, we have respiratory therapists start following up and we let the patient know that they have...

SAN DIEGO - ResMed reported net revenues of $736.2 million for the second quarter ended Dec. 31, 2019, compared to $651.1 million for the same period in 2018, a 13% increase. Net income was $160.6 million compared to $124.6 million, a 29% increase. “We had a strong December quarter with double-digit top-line growth and further gross margin expansion, as well as continued fiscal discipline that resulted in improvements in operating leverage and double-digit growth at the bottom line,”...

WASHINGTON - AAHomecare emphasized the importance of coordinated care in its comments to CMS on possibly relaxing the Stark Law.The Stark Law is designed to prevent physicians from ordering services and products for Medicare beneficiaries when the motivation is to make money.In its comments, however, AAHomecare states that the Stark Law may “overly limit” healthcare providers—not only physicians but also HME providers, therapists (respiratory, physical and occupational), home health...

WATERLOO, Iowa - VGM Fulfillment has opened a resupply distribution center in Nashville, Tenn. The 40,000-square-foot warehouse is staffed with 22 existing employees who are familiar with CPAP resupply, according to a press release. “Expanding our operations to a logistics hub like Nashville allows us to route some of our resupply order volume to the new facility—ensuring that patients located in the southern and eastern United States will receive their orders even quicker, resulting...