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Tag: e-commerce


Med Supply Depot revs up website

Providers

Medical Supply Depot revs up website

April 22, 2022Theresa Flaherty, Managing Editor

BROOKLYN, N.Y. – With an uptick in online orders and the backing of a large parent company, the time was right for Medical Supply Depot to revamp and relaunch its e-commerce website, says Meir Tsinman, vice president, e-commerce.  “We’re seeing a lot more elderly patients ordering online so we wanted something that was clear and easy to understand,” he said. “It’s more tablet and mobile friendly, and easier to navigate.”  The new website currently...

e-commerce, Home Medical Equipment, Medical Supply Depot, Meir Tsinman


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Medical Supply Depot overhauls website

March 25, 2022HME News Staff

BROOKLYN, N.Y. - Medical Supply Depot, an e-commerce provider of durable medical equipment and disposable medical supplies, including incontinence, enteral and diabetes, along with walking aids, wheelchairs and over-the-counter meds, recently launched a new, full-featured website, its first redesign since 2011. The refreshed site offers a clean, easy-to-navigate responsive design, clear product images and live chat feature. “Medical Supply Depot and our parent company TwinMed are here to serve...

e-commerce, Medical Supply Depot


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Metro Medical updates website 

February 28, 2022HME News Staff

BURNSVILLE, Minn. – Metro Medical, a medical equipment and supply retailer, has launched an updated website that simplifies the customer experience with easy navigation. The company’s new website features an extensive inventory of medical equipment and supplies, including mobility scooters, lift chairs, aids for daily living, wheelchairs, bath safety products, hospital beds, incontinence supplies and reachers. The website also features the services the company provides, including battery...

e-commerce, HME retail, Metro Medical


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Cassi Price

Medtrade Show Daily

Session recap: If you built it, update it

October 19, 2021Tracy Orzel, Contributing Writer

ATLANTA - When it comes to e-commerce, there are plenty of pitfalls for providers to fall into, including “set it and forget it” websites. HME News spoke to Medtrade East speakers, VGM’s Cassi Price, director of marketing and sales, and Lindy Tentinger, president, about what to prioritize and how to keep customers coming back. HME News: How has the pandemic changed online shopping? Cassi Price: Consumers have gotten used to some niceties that came up during the pandemic, such...

e-commerce, Medtrade East, VGM Forbin


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Vendors

ResMed maximizes awareness, demand

March 19, 2021Liz Beaulieu, Editor

SAN DIEGO – ResMed is positioning a new online shop as a way for the manufacturer to be a “strong partner” for its HME provider customers.  The company last week launched shop.ResMed.com to sell its AirMini travel CPAP devices to cash-paying customers.  “By setting a benchmark for the online patient experience, we’re maximizing patients’ awareness of and demand for the products and services HMEs provide,”...

AirMini, Cash Sales, CPAP Device, e-commerce, Online shop, ResMed, travel CPAP


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Vendors

Health Sqyre: Let us do 'digital stuff'

November 2, 2020Liz Beaulieu, Editor

DENVER - Health Sqyre, which has been flying under the radar since 2018, now has a goal of getting up to 100 HME providers to use its online marketplace by the end of the year. The company - whose marketplace connects consumers with providers, allowing them to buy CPAP supplies using insurance or cash - currently has buy-in from about 20 providers. “We launched in a handful of states with a handful of providers,” said Andrew Schremp, co-founder and CEO of Health Sqyre. “Now we're...

e-commerce, Health Sqyre, Home Medical Equipment


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LifeScan, Truepill partner on e-commerce channel for OneTouch Reveal users

October 27, 2020HME News Staff

MALVERN, Pa. - LifeScan has partnered with Truepill, a digital health platform providing consumer health experiences through its API-connected infrastructure. Through the partnership, LifeScan will leverage Truepill's platform to provide OneTouch brand diabetes self-management supplies, including test strips, lancing devices and blood glucose monitors, directly to the homes of patients. “LifeScan's OneTouch Reveal app is already providing meaningful resources, helping users understand patterns...

Diabetes, Digital Health, e-commerce, LifeScan, Truepill


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NorthShore ups e-commerce game

August 18, 2020HME News Staff

GREEN OAKS, Ill. - NorthShore Care Supply has named Dhiraj Rustagi to the newly created position of vice president, e-commerce and marketing. Rustagi will lead the effort to expand the reach for NorthShore's direct-to-consumer diaper brand. His responsibilities will include implementing e-commerce strategies, managing customer acquisition and retention, and increasing market share across the incontinence product lines and consumer segments. He will also identify new growth vehicles and strategies...

Diapers, e-commerce, NorthShore


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Providers

Tomorrow Health tries to one-up Amazon

June 5, 2020Tracy Orzel

NEW YORK - While online platforms like Amazon may sell DME at competitive prices, their cash-only business model leaves insurance beneficiaries out in the cold. Tomorrow Health looks to fill that void.The technology-driven company works with Medicare and more than 100 private insurers to provide respiratory, mobility, wound care, urological and nutritional products—all with two-day delivery."Insurance is one of the least consumer-friendly industries out there," said Vijay Kedar, co-founder...

e-commerce, Home Medical Equipment, Tomorrow Health


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Smart Talk

Retail sales: Know your Nexus

November 12, 2019Kamal Haddad

Q. I have an e-commerce website; what is my sales tax exposure?A. The general rule used to be you have to collect and remit sales tax in the states you have a physical location or Nexus. What is nexus? It's a connection between how and where you do business in a particular state. It could be a physical office, it could be a remote office, it could be where your sales reps live. But for the most part it was based on where your business had a physical presence, whether it be a location or agents. Unfortunately,...

e-commerce, Health Mobius, Kamal Haddad, sales tax


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