Tag: Intake
In brief: VGM’s new brand, Ashvin’s new raise, bidding's new timeline
October 9, 2026HME News Staff
WATERLOO, Iowa – VGM has announced a new, unified brand and customer experience that gives its health care-focused businesses, services and expertise a clearer identity designed to help providers access the support they need to operate, grow and care for patients.
The evolution brings VGM’s capabilities together under one shared promise: Healthcare connected.
“Our unified team’s sole focus is helping our members and customers solve problems, strengthen their businesses,...
Ashvin AI builds out executive team
May 19, 2026HME News Staff
BOSTON and SAN FRANCISCO – Ashvin AI has named four executives to its team this year to elevate its go-to-market strategy, customer partnerships, enterprise-grade infrastructure and operational expertise. The company named:
Sean Lally as head of sales in January
Ethan Geil as chief architect in February
Pat Puentes as head of customer success in March
Deanna Rollyson as advisor in May
“Every one of these hires and additions reflects where the company is headed and what...
Referral Intake: Keep it simple
March 16, 2026Bruna Dos Santos
Q. What are the keys to building and maintaining referral relationships?
A. Revenue and patient efficacy are heavily impacted by referral relationships. Physicians making referrals can and will change where they are sending patients because of a burdensome referral process or patient experience. Referring providers will default to whoever makes their lives easiest and can get their patients the care they need as quickly as possible. And a negative or positive experience can affect your reputation...
Ashvin AI promises holistic tech solutions to challenged DME industry
December 5, 2025Liz Beaulieu, Editor
BOSTON and SAN FRANCISCO – Ashvin AI co-founder Mathew Mammen is leveraging decades of experience in DME and health tech to tackle one of the industry’s biggest challenges: growing demand but shrinking margins.
Mammen owned durable medical equipment (DME) and sleep lab companies for 14 years. He later served as CEO of Prochant, a revenue cycle management solution for DME, home infusion and home health companies, where he remains executive chairman....
Ashvin AI debuts to fix ‘broken system’
October 20, 2025HME News Staff
BOSTON – Ashvin AI, a startup based here that calls itself “the financial operating system for DME providers,” emerged from stealth mode at the HME News Business Summit on Oct. 20 in Cleveland. Behind the company are:
Mathew Mammen, co-founder and CEO, who previously founded Somnoware and is chairman of Prochant
Nagarjuna Venna, co-founder and chairman, who co-founded BitSight and lectures at MIT; and
Matt Cherian, CPO, and...
Gen.Heatlh.ai debuts
June 9, 2025HME News Staff
BOSTON – Gen.Health.ai has launched its AI-powered automation solution specifically designed for durable medical equipment and home medical equipment providers. The company says its solution helps relieve the burden of complex workflows, such as medical intake, eligibility verification and prior authorizations. “DME providers deserve tools that reduce friction across every step of the order process – and they shouldn't have to rip out their systems to make it work,” said...
Notable Systems, flush with $12M in new funding, moves beyond order intake
April 2, 2025Liz Beaulieu, Editor
DENVER – Notable Systems plans to offer Payor Greenlight System, an AI-powered tool that provides instant pass/fail results based on reimbursement criteria, for all major payers and product categories by the end of the second quarter of this year.
For orders that fail, the system, which the company introduced at Medtrade in February, also identifies errors and provides reasons for them.
“It’s a full read out,” said Steve Johnson, CEO and co-founder,...
Darby fuels referrals
January 5, 2024Liz Beaulieu, Editor
GREENVILLE, S.C. – Darby has hit the market with a product called Smart Intake that it says “supercharges” an HME provider’s intake team.
Smart Intake is a tool that scans pages and pages of medical documentation and highlights the data points that providers need, allowing them to click or copy them and transfer them directly to Brightree or another software program.
“What Smart Intake does is help to accelerate the existing workflow,” said Charlotte...
ACU-Serve tackles front of house
August 30, 2019Liz Beaulieu, Editor
AKRON, Ohio - ACU-Serve can now take on what company officials say is the “hardest job” for HME providers: intake.The company, which has been focused on billing and collections, has expanded into intake services, hiring Linda Czekanski as director of intake and training. She already manages a staff of about 50 intake and document management staff.“When it comes to accounts receivable, if you know what's going on with the front of the house, you know why you have to clean up the...
ACU-Serve adds intake services
August 8, 2019HME News Staff
AKRON, Ohio - ACU-Serve, which provides billing and collection services, has added intake services to its offerings and hired Linda Czekanski as director of intake and training. “ACU-Serve plans to rapidly grow the intake side of the business,” the company stated. “Linda is an accomplished healthcare professional who is know for a tireless work ethic and energetic approach to a variety of initiatives.” Czekanski has worked with multiple organizations across a wide range of...