Tag: Intake
Referral Intake: Keep it simple
March 16, 2026Bruna Dos Santos
Q. What are the keys to building and maintaining referral relationships?
A. Revenue and patient efficacy are heavily impacted by referral relationships. Physicians making referrals can and will change where they are sending patients because of a burdensome referral process or patient experience. Referring providers will default to whoever makes their lives easiest and can get their patients the care they need as quickly as possible. And a negative or positive experience can affect your reputation...
Gen.Heatlh.ai debuts
June 9, 2025HME News Staff
BOSTON – Gen.Health.ai has launched its AI-powered automation solution specifically designed for durable medical equipment and home medical equipment providers. The company says its solution helps relieve the burden of complex workflows, such as medical intake, eligibility verification and prior authorizations. “DME providers deserve tools that reduce friction across every step of the order process – and they shouldn't have to rip out their systems to make it work,” said...
Notable Systems, flush with $12M in new funding, moves beyond order intake
April 2, 2025Liz Beaulieu, Editor
DENVER – Notable Systems plans to offer Payor Greenlight System, an AI-powered tool that provides instant pass/fail results based on reimbursement criteria, for all major payers and product categories by the end of the second quarter of this year.
For orders that fail, the system, which the company introduced at Medtrade in February, also identifies errors and provides reasons for them.
“It’s a full read out,” said Steve Johnson, CEO and co-founder,...
Darby fuels referrals
January 5, 2024Liz Beaulieu, Editor
GREENVILLE, S.C. – Darby has hit the market with a product called Smart Intake that it says “supercharges” an HME provider’s intake team.
Smart Intake is a tool that scans pages and pages of medical documentation and highlights the data points that providers need, allowing them to click or copy them and transfer them directly to Brightree or another software program.
“What Smart Intake does is help to accelerate the existing workflow,” said Charlotte...
ACU-Serve tackles front of house
August 30, 2019Liz Beaulieu, Editor
AKRON, Ohio - ACU-Serve can now take on what company officials say is the “hardest job” for HME providers: intake.The company, which has been focused on billing and collections, has expanded into intake services, hiring Linda Czekanski as director of intake and training. She already manages a staff of about 50 intake and document management staff.“When it comes to accounts receivable, if you know what's going on with the front of the house, you know why you have to clean up the...
ACU-Serve adds intake services
August 8, 2019HME News Staff
AKRON, Ohio - ACU-Serve, which provides billing and collection services, has added intake services to its offerings and hired Linda Czekanski as director of intake and training. “ACU-Serve plans to rapidly grow the intake side of the business,” the company stated. “Linda is an accomplished healthcare professional who is know for a tireless work ethic and energetic approach to a variety of initiatives.” Czekanski has worked with multiple organizations across a wide range of...
Brightree buys Conduit Technology
June 6, 2017HME News Staff
ATLANTA - Brightree has acquired Conduit Technology, a provider of documentation and workflow solutions.Conduit Technology's flagship product, Conduit Office, is the engine behind Brightree's MyForms.“Historically, HMEs have used automation tools in their back-end operations to achieve greater operational efficiencies, typically around the billing process,” said Matt Mellott, president and CEO of Brightree. “The next logical area in need of automation is the intake process, and...