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Tag: Todd Usher


Outsourcing: Don't rely on point person

Smart Talk

Outsourcing: Don't rely on point person

January 12, 2021Todd Usher

Q. Why don’t I just “farm it out”? A. Intake and billing are critical functions that directly affect cash flow and your reputation as a provider. These functions are vital to your success. When these functions are “farmed out,” you have little to no control over who is working your accounts, and what kind of in-depth knowledge and dedication they have. Assigned to your account is a “point person" who, in our experience, does not know what team member...

outsourcing, Tactical Back Office, Todd Usher


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Providers

Tactical Back Office offers remote, turn-key employees

June 1, 2020Tracy Orzel

MINDEN, Nev. - As more people are ordered to stay home due to the coronavirus, Tactical Back Office's business model fits the world “like a glove,” says Todd Usher.“The coronavirus hasn't affected us,” said Usher, president and CEO of the remote personnel staffing company, and co-founder of Home Oxygen Co. “It's been seamless because we're already working from home, but at a lower cost.”Tactical Back Office's services include CMN collection and filing, A/R aging,...

coronavirus outbreak, HOme medical equipment, Tactical Back Office, Todd Usher


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Providers

Home Oxygen Company, Philips partner on 'virtual' model

February 23, 2018Theresa Flaherty, Managing Editor

MODESTO, Calif. - Provider Todd Usher says there's a better way to get patients set up on oxygen and it doesn't involve delivery trucks.The owner of Home Oxygen Company recently took part in a pilot program with Philips Respironics for “virtual” home delivery of POCs. The provider took care of all intake processes, like verifying eligibility. The manufacturer then shipped the equipment to the patient and provided documented education over the phone with a respiratory therapist....

home oxygen, philips respironics, Todd Usher


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Providers

Non-delivery delivers results

March 27, 2017Theresa Flaherty, Managing Editor

The cornerstone of Home Oxygen Company is its non-delivery model, says co-founder Todd Usher. The Modesto, Calif.-based provider started out as an oxygen provider in 2007 and has grown to include a full line of home medical equipment and supplies.While he says business is challenging in the face of reimbursement cuts—three of his local competitors have closed or are about to close thanks to the roll out of bid pricing in rural areas—his business model helps him hang in there.“We...

home oxygen, Home Oxygen Company, non-delivery model, Todd Usher


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