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CGM: Avoid the leaky bucket

May 13, 2026Brett Siegal

Q. I'm adding CGM patients every month, but my overall program is not growing the way I'd expect. What am I missing? A. Your program might have a leaky bucket. It's one of the most common and costly problems in CGM resupply. Providers focus heavily on new patient acquisition, which is important, but if patients are quietly dropping off the back end, acquisition alone will not grow your resupply program at the rate you're expecting. You could be adding 50 new patients a month...

Brett Siegal, Continuous Glucose Monitor (CGM), DDP Medical Supply, Diabetes